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These terms and conditions set out the rules that apply when you open and use a km6 account. Access and eligibility depend on your local law and the eligible regions we serve — read this page before you proceed.
By creating and using a km6 account, you confirm that you have read and accepted these terms and conditions in full. They form the complete agreement between you and km6 for access to the platform and its services. We may update these terms when the platform or applicable regulation requires it. When that happens, we will publish the updated version here. Your continued use of the account after any update means you accept the revised terms. If you do not agree with a change, you should stop using the account and contact our support team to close it. These terms do not override any legal requirement that applies in your country. Access to km6 depends on your local law and the eligible regions we operate in — it is your responsibility to check that access is permitted where you are. Transaction records linked to Nagad and Rocket deposits and withdrawals are held in your account history and form part of the conduct record we maintain. Questions about how these terms apply to a specific situation should be directed to our support team through the contact routes published on this page.
Not every part of your experience falls under the same rule. These terms define what is inside and outside their scope clearly — so you know exactly where this policy applies and where separate rules or third-party terms take over.
These terms fully govern how you create, log into and maintain your km6 account. This includes your login credentials, device sessions and any account-level action you take after authentication — such as changing your registered details.
Deposits and withdrawals processed through supported methods — including Nagad and Rocket — are covered by these terms. The conduct rules here apply to how you initiate, complete and dispute a transaction from within your account wallet.
Game content provided by studios available in the km6 lobby — including titles from PG Soft, Microgaming and Spadegaming — is covered at the category level by these terms. Game-specific mechanics or RTP data, where shown, come from the game or provider directly.
External sites, payment processors outside our wallet interface, and services you reach from a link on km6 are not covered by these terms. Those services operate under their own terms, and we are not responsible for their content or conduct.
These terms are not one-sided. You have clear, practical options to review, correct and act on your information at any time. Your transaction history — including records of Nagad and Rocket activity — is visible in the account wallet section after you log in. If a record looks incorrect, you can raise it directly with our support team using the contact routes listed on this page. Account details such as your registered mobile number or email address can be updated by following the verification steps shown inside your account settings. If you believe a term has been applied to your account in a way that does not match what is written here, you can request a formal review through support. We will respond through the same channel you used to contact us. Availability of specific options depends on your region and local law.
Log into your account and open the wallet or history section to see a full record of your deposits and withdrawals, including those made through Nagad and Rocket.
Update your registered details — mobile number, email — by following the verification fields shown inside account settings. Changes take effect once the on-screen confirmation step is complete.
If any part of these terms is unclear or you believe a rule has been applied incorrectly, contact our support team. Use the live chat or email route listed in the support section below.
You can formally request a review of a decision made under these terms. Submit your request through support with the relevant account detail and transaction reference, and we will respond in writing.
If these terms raise a question you cannot resolve by reading this page, use one of the contact routes below. We do not publish support hours or response times we cannot consistently verify — reach us through the channel that works for you, and we will respond through the same route.
Open the chat widget visible on the km6 site. State your account query and reference the specific term or transaction you are asking about. This is the fastest route for account-level questions.
Send your query to the support email address published in the km6 contact section. Include your registered account detail and a brief description of the terms question or dispute you are raising.
Log into your km6 account and navigate to the help or support section from the account menu. From there you can submit a written query tied directly to your account record.
These terms reflect how we actually operate — not a set of conditions we hold over your account without transparency. We keep your transaction records available inside your account so you can check them independently. We do not change terms without publishing the update on this page first.
Account and transaction data — including Nagad and Rocket records — is retained for the period required by our operational and policy obligations. You can view your own transaction history from inside the account wallet at any time.
Your km6 account is tied to your registered mobile number and login credentials. Do not share your login details. If you suspect unauthorised access, contact support immediately using the routes on this page.
We use session data to keep your account active across your browser or mobile device. Cookie settings can be adjusted in your browser. Disabling cookies may affect how your account session behaves on return visits.
When these terms change, the updated version is published here with a clear notice. Continued use of your account after a published update constitutes acceptance of the revised terms as written.
These are questions we hear when account holders read this page for the first time. If your question is not here, use the support routes listed above.
Yes. Any deposit or withdrawal you initiate through a supported payment method — including Nagad and Rocket — is covered by the conduct rules in these terms. Your full transaction record is visible in your account wallet after you log in.
The updated terms are published on this page. Your continued use of the account after the update is posted means you accept the revised version. If you do not agree, stop using the account and contact support to request closure.
Access depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using km6 is permitted under the laws that apply where you are. We do not make legal eligibility determinations on your behalf.
Log into your account and check the wallet history first. If the record appears incorrect, contact our support team through live chat or email. Include your account reference and the transaction detail so we can review it properly.
These terms cover your account conduct and access to the km6 lobby. Game-specific rules — including mechanics, features and RTP data where shown — come from the individual game or studio. We carry content from studios including PG Soft, Microgaming and Spadegaming; their game rules apply alongside ours.
Log in and go to your account settings. Follow the verification fields shown there to update your registered mobile number or email. If the option is not visible or the update does not go through, contact support with your account reference.