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Your km6 account balance, deposit routes and withdrawal requests are all managed from the banking section once you are signed in. Nagad, Rocket and bKash are the local wallet options you will find there, subject to your region and the current availability shown in your account.
When you are ready to add funds, open the deposit section from your signed-in account menu. The page lists the wallet options available in your region — Nagad, Rocket and bKash are the local rails configured here. Select one, follow the fields shown on screen and confirm the amount.
From your account menu, navigate to the banking or deposit section. The available wallet options for your account region will appear there — do not enter any payment detail on a page you reached outside the signed-in area.
Select Nagad, Rocket or bKash from the options shown. The deposit form will display the account number or payment address to send to — copy it exactly as shown rather than typing from memory.
Type the amount you want to deposit, check it matches what you intend to send, then confirm in the wallet app. Keep the wallet transaction ID or screenshot before leaving that screen.
Return to your km6 account and open the transaction history. The deposit entry with its reference number should appear there. If it is marked pending, hold the wallet receipt and contact support with the reference details.
Withdrawal requests start from the same banking section as deposits — look for the withdrawal or cashout tab once you are signed in. You will need to select the wallet you want funds sent to and enter the amount.
Inside the banking section, select withdrawal. The page will show the minimum and maximum amounts set for your account level — follow the limits shown there rather than any figure mentioned elsewhere.
Select Nagad or Rocket as your receiving wallet. Enter the mobile number linked to that wallet carefully. A mismatch between wallet number and account name causes a verification hold on the request.
Submit the withdrawal and record the reference number displayed on the confirmation screen. This is the identifier you will need if the transfer does not reach your wallet and you need to contact support.
Once processing is complete, verify the incoming credit in your Nagad or Rocket wallet history, then confirm the matching debit entry in your km6 account history. Both entries together are your transaction proof.
The account verification section inside km6 shows you exactly which fields need to be filled before deposits and withdrawals are fully enabled.
The verification prompt inside your km6 account lists the specific items needed for your profile. Do not submit documents or details that were not requested — the system processes only what matches the fields it is waiting for.
If the account check asks you to confirm a Nagad, Rocket or bKash number, the instruction on screen will describe the exact step. This ties your payment wallet to your account identity and reduces holds on future withdrawals.
Verification forms allow partial saves in most cases. If you need to gather a document before completing a field, use the save option so your progress is not lost when you return to the page.
If any verification field produces an error or the instructions on screen are unclear, contact the km6 support team through the published route in your account. Do not attempt to skip or work around a pending verification step.
The payment methods available on your km6 account are the local wallet rails configured for Bangladesh. Availability for each method is shown at the point of deposit or withdrawal inside your signed-in account area — not all methods may appear for every account region or statu
Nagad mobile wallet deposits and withdrawals. Select Nagad in the banking section and follow the payment address shown on screen.
Rocket wallet transfers for deposits and payouts. Enter your registered Rocket number and confirm the amount in the Rocket app.
bKash deposit route available where shown in your account. Copy the bKash merchant number from the deposit form before sending.
Bank Transfer is available for accounts where this option is enabled. Check the banking tab inside your signed-in account to see if it is active for your profile.
Every deposit and withdrawal processed through km6 generates two records: one in your local wallet history and one in your km6 account transaction log. Keeping both is the fastest way to resolve any gap between what you sent and what appears in your balance.
Every km6 transaction entry carries a reference number. Save it immediately after confirming a deposit or withdrawal — this is the identifier that connects your wallet send to the internal account record and speeds up any support query.
Pending means the transaction is received but awaiting network confirmation. Processing means it is active on the payment rail. Completed means the transfer closed on our side. A wallet receipt showing sent alongside a km6 pending status is normal in the first few minutes.
The transaction history inside your km6 account lists every deposit and withdrawal with its date, amount, method and status. Filter by date range to locate a specific entry; this log is also available when you contact support so both sides see the same data.
Keep the wallet screenshot or transaction confirmation from Nagad, Rocket or bKash alongside the km6 reference number for any transaction you want to be able to query later. These two pieces of evidence together are sufficient for the support team to investigate.
Account and transaction safeguards on km6 operate at several points: the domain you access, the identity check tied to your wallet, and the support route available when something does not look right.
Access km6 only through km6. Before entering any account credentials or payment details, confirm the address bar shows the correct domain. A mismatched domain is the most common indicator of a phishing attempt — close the tab and return through a saved bookmark.
The wallet number used for deposits and withdrawals must be registered under your own name and match the identity details on your km6 account. Transfers from wallets belonging to third parties will be flagged, held and may require additional verification steps.
Never share your km6 password or one-time codes with anyone, including messages claiming to be from support. The km6 team will never ask for your password. If you suspect your credentials have been compromised, change your password immediately from the account settings page.
For any transaction concern, identity query or account access issue, use the support contact route published inside your signed-in account. This is the verified channel; contact made through unofficial social media accounts or external sites is not backed by the km6 team.
Questions about deposits, withdrawals and account verification come up often for new account holders. The answers below cover the situations that appear most frequently in the km6 support queue — from minimum amounts to what happens when a transaction does not clear as expected.
Nagad, Rocket and bKash are the local wallet options configured on km6 for Bangladesh accounts. The exact methods available to your account are shown in the deposit section when you are signed in — availability can vary by account region and status, so check there for your current options.
The minimum deposit amount is shown inside the deposit form in your km6 account at the time you initiate a transaction. We do not publish a fixed figure here because it can differ by payment method and account level — the on-screen instruction is the accurate number to follow.
Keep your Nagad transaction ID and the amount sent. Open the transaction history in your km6 account to check the status entry.
Open the withdrawal tab in the km6 banking section, select Rocket, enter your registered Rocket mobile number and the amount you want to withdraw.
A hold usually means a verification step on your account is incomplete, the wallet number provided does not match your account identity, or the request exceeded an account-level limit.
The verification fields shown inside your km6 account are the definitive list for your specific profile. We do not publish a universal document checklist because requirements vary by account status.